The Optima Guarantee
Our team here at Optima Performance Chemicals wants you to be 100% happy with our products. If for any reason you have an issue or you are not happy with our products or services please give us a call at (877) 937-6400 and we will be glad to help you diagnose the issue with the product, swap out the product or refund / credit you. Our goal is too not just be your go to chemical supplier for your screen printing shop but your go to source for information and reliability.
What Products are Covered by the Guarantee?
99.9% of the items on our site are items that we manufacture directly in Hackensack, NJ. However, some of the equipment that we offer on our site we are just distributors for, and for those items they would not be covered by our standard guarantee, and would be covered by the manufacturers warranty and guarantee.