When it comes to purchasing from Optima Performance Chemicals, LLC we take security very seriously, and we have taken all measures possible to secure your data on our systems.
SSL CertificateWe have a 128 bit SSL certificate installed on our servers for your protection. This SSL protects all transnational data transmitted to the merchant account company Authorize.net when ordering from us.
Payment Card Industry Data Security StandardOptima Performance Chemicals, LLC is committed to protecting consumer credit card data in compliance with the Payment Card Industry Data Security Standard (PCI DSS). Our alignment with this standard is reflected in the people, technologies and processes we employ. We conduct regular vulnerability scans and penetration tests in accordance with the PCI DSS requirements for our business model. We attest to our PCI compliance annually, and our most recent self-attestation was completed in April, 2018.
24/7 Customer SupportIf any issue comes about you can reach out to our team 24/7 with our emergency hotline (877) 937-6400, and we will get back to you ASAP. We aim to get back to after hours customers within 30 minutes of your call. We are here to support you and your company, and we want you to know you are not alone when issues arise.